Google Apps Administrators background information:

• Getting Started
  • Successful Deployments for Educational Institutions The Education Edition is engineered to help you organize the wealth of knowledge that lives inside your academic institution. We understand that the flow of information is paramount in an academic environment and we've created a package to assist a full-scale deployment of Google Apps.
  • Successful Deployments for Small Businesses We want to offer you a set of tools to make the transition go more smoothly. This package is suited to jumpstart communication, sharing, and collaboration with improved efficiency and productivity for your users.
• Domain Settings - Admin Basics and User Accounts
• Managing Services - Email, Calendar, Start Page, Chat, Docs & Spreadsheets and Web Pages
• Google Apps Help Center for Users